SHOPPING INFORMATION
We aim to dispatch all orders within 3-5 working days of them being
placed.
To us our packaging is a big part of our brand and connection to other blues. We want the opening to be special and the products to arrive safe, so that's what you can expect.
We've used various couriers since starting but have found Evri to be reliable and quick for orders to the UK
Et malesuada fermentum fames dapibus ac accumsan a varius nibh suspendisse bibendum a at fames sed nibh ullamcorper himenaeos litora egestas pulvinar at id egestas sapien mattis et eros.Scelerisque urna a leo parturient lacinia a purus hac.
Once your package has shipped, you will be sent tracking details via email. Please check your spam folder if you don’t think you’ve received it.
There's also a link in our website navigation to "Track Order" just enter your details on the page and you'll get an update straight away.
No you don’t, uou can purchase as a “guest” if you prefer. However registering is FREE and enables you to be the first to know about special offers and discounts
You can cancel your order at any time until you receive a “order completed” email, as this means your order has now been dispatched, and you will have to return the item back to us at your own cost if you want a refund.
PAYMENT INFORMATION
We use Paypal to handle all our payments. The PayPal site is highly secure, they use industry-leading technology (such as SSL) to keep your information safe.
Please note – you do NOT need to have a paypal account to use this, and can still pay via your usual debit/credit cards
Our website is PCI compliant, this means we do not store any payment information, and all the channels we use to process payments (Paypal-Stripe) are completely secure.
Please refer to the delivery section for our estimated delivery times. All products approximately 1-4 working days to be dispatched, Royal Mail 2nd Class.
If you are not completely happy with your order from us, you can simply return the item to us in its original condition within 14 days of receipt for a full refund.
Unfortunately we cannot accept returns on our Personalised items unless it is faulty/ damaged or you have received an incorrect order, as each case is printed to order.
Please note:
It is customer’s responsibility to pay the postage costs for returns. In the unlikely event of the wrong item being sent to you, or if it is faulty or damaged, please email us on info@retroaway.co.uk and we will be happy to help!
Please email us at info@manchestermade.co.uk, quoting your order number, and we will give you full instructions on how to return your item.
Get answers to all your questions you might have.
We will answer any questions you may have about our online sales right here. Monday to Friday from 09:00 to 21:00 UTC +2
